National Population Policy For Sustainable Development

The policy I have chosen to examine is Sessional Paper No. 1 on National Population Policy for Sustainable Development. As the policy that has guided implementation of programmes from 2000 to 2012, this policy brought about improvement in the use of contraceptives as well as in the maternal health aspect for Kenyans. It was also able to maintain the statistics and success of the previous policy. As stated previously, Kenya’s Sessional Paper No.1 on National Population Policy for Sustainable Development builds on the strengths of the guidelines provided by the previous policy. With also a recognition for issues on environment, gender, poverty and problems facing certain segments of the population (including youth, elderly, and disabled†¦show more content†¦The private and local sector will also be encouraged to be more actively involved in the conducting of population programmes. - Expanding and promoting all aspects of Primary Health Care services Target/s: to maintain the Crude Death Rate at 12 between 1998 and the year 2000 and reduce it to 10 by 2005 and to 9 by 2010; to minimise further decline in life expectancy at birth and to maintain the number at 53 years in both 2005 and 2010 Method: The government will continue to provide increasing accessibility to affordable quality primary health care. - Educating individuals and married couples in family planning and the effects that family size may have on their standard of living, as well as to provide quality, accesible and affordable family planning services Target/s: to increase the Contraceptive Prevalence Rate for all methods amongst married woman from 33% in 1993 to 43% by the year 2000 to 53% by 2005 and to 62% by 2010; to reduce the Maternal Mortality Rate from 590 in 1995 to 300 by the year 2000 to 230 by 2005 and to 170 by 2010 Method: Relevant education programmes for information on responsible adulthood will be provided. - Increasing awareness of all Kenyans and their rights to decide

The Tour - 1031 Words

Charles Lucas Brenda Craven English Composition 101VA 1 July 2013 The Tour As a young man, leaving your home country for the first time is a very scary endeavor. I had barely left the small state of West Virginia, much less, traveled abroad to a whole other continent. I was about to embark upon the second adventure of my adult life. The first being my first airplane ride to attend basic training at Fort Bliss, in El Paso, Texas. I was happy to be doing be doing things as an adult, and I was proud to serve my country, yet I was very anxious about what may lie ahead for me. I guess at that age, and my lack of experience, I could not understand why I was going to Korea. There was no war going on there, and I was an†¦show more content†¦It seemed that there were people everywhere. Most were walking or on bicycles, but it seemed no one was just standing around. Everyone had a purpose, not just meandering around, just very busy people. The buildings were a little better than primitive, and the roads were small and windy. Cars were not commonplace, and they shared the roads with bikes and motor scooters, but it was their transportation system, and it worked for them. As I spent my tour in Korea, I began to understand the politics of us being in Korea. We were there to offer protection from the North and to help make sure that the South Korean economy was stabilized. I made good on my promise to experience the culture, and my tour in Korea helped me develop into the man that loved to travel the world. It was the start of my maturation process, a far cry from the young kid that started this journey twenty eight years ago. Since then I have been to many countries, and back to Korea, all while I was on active duty for the Army. I hope, now that I have retired from the armed forces, I may have a chance to take my wife and kids to show them some of the places I haveShow MoreRelatedTour Operator1671 Words   |  7 PagesTour Operator Table of contents 1. Introduction 3 2. The role tour operator 3 3. Different Type of Tour Operators 3 a. The Domestic Operators 3 b. The Incoming Tours Operators 3 c. Mass Market tour operators 3 d. Specialist tour operators 3 e. Independent tour operator 3 4. Forces affecting on tour operators 4 a. External 4 b. Internal: 4 5. Package Holiday or Inclusive Tour 4 a. Inclusive tour Product Transport 4 b. Inclusive tour Product-Accommodation 4 c. Inclusive Tour ProductRead MoreDescription Of A Tour Operator4064 Words   |  17 PagesA tour operator is a company that organises and prepares an itinerary for a particular customer, for example a tour operator’s product would be charter flight, transfers to and from the hotel and the services of a rep. A tour operator’s job responsibility varies throughout the year depending on the time of the year it is. The role of a tour operator includes handling bookings, invoicing and tickets, providing pricing information, visiting resorts, confirming bookings, marketing holidays and muchRead MoreThe Womens Professional Tour1378 Words   |  6 PagesFor decades, the women’s professional tour (LPGA) has been considered of minuscule importance in comparison to the men’s tour (PGA) or even the men’s senior tour (Champions Tour) on several levels. First, in terms of prize money, until very recently, the top winner on the LPGA tour would not even make the top 50 on the PGA Tour money list (PGATour. com, 2003),1 and the average prize money for female golfers was less than half that of male golfers. Second, in terms of exposure, men’s golf can oftenRead MoreNarrative Essay on Our Tour1488 Words   |  6 PagesNarrative Essay We, the students of BSBA went on a tour during March 5th to 7th. We visited the Banko Sentral ng Pilipinas, the Coca-cola plant, the Gardenia factory and stayed at Caliraya resort. We got onto the bus early to find our seats and to organize our things. Many of us were pumped with energy and were excited for the tour. At around 3:45AM, everything was good to go and we departed for Manila- many of my classmates were restless and too agitated to go to sleep. We arrived at our firstRead MoreSaint Martin Of Tours : A Roman Military Officer784 Words   |  4 PagesSaint Martin of Tours Born to pagan parents; his father was a Roman military officer. Martin was raised in Pavia, Italy. Became a Christian, and became a catechumen in his early teens. Joined the Roman imperial army at age 15, serving in a ceremonial unit that acted as the emperor’s bodyguard, hardly fought. Cavalry officer, and assigned to garrison duty in Gaul. Baptised into the Church at age 18. Trying to live his faith, he refused to let his servant wait on him. Once, while on horseback in AmiensRead Morespeeches for tour guide on bus4135 Words   |  17 PagesEnglish for Tour Guides Being a tour guide is a very important job. In many cases, the tour guide is a travellers first impression of a foreign country. In other cases a tour guide may be responsible for teaching tourists about the culture and sites in a city or town. In addition, many tour guides hold the responsibility of teaching tourists about safety. Even if you are only responsible for taking a tourist from the airport to his or her hotel, it is your responsibility to make the short trip interestingRead MoreUnit 40: Tour Operations Management997 Words   |  4 PagesUNIT 40: TOUR OPERATIONS MANAGEMENT Get assignment help for this unit at assignmenthelpuk@yahoo.com LO1 Understand the tour operators industry within the travel and tourism sector Tour operators: as defined by EU Package Travel Directive; different types of tour operators including outbound operators, domestic operators, incoming operators, specialist operators, direct sell operators Industry: identification of major tour operators including their origins, ownership, market segments, competitionRead MoreThe Talk Of The Tour Golf Podcast Research Paper1333 Words   |  6 PagesTalk of the Tour Golf Podcast is a weekly aired podcast that elaborates on what is happening all around the world in golf, but specifically what is happening on the PGA tour. Every Wednesday the talk show hosts the past weeks winner on the PGA tour and asks them questions to understand their road to glory and victory. The commentator is usually John Swantek, but he started his Thanksgiving early, so it will be Sean Martin asking the winner questions. These podcasts by the Talk of the Tour are intendedRead MoreDoping and The Tour de France: Lance Armstrong786 Words   |  3 PagesDopi ng has been present in the Tour de France cycling races since 1903. Doping is when a drug is taken by an athlete to improve his or her performance. In the beginning, Tour cyclists would ingest alcohol, ether, and other addicting substances, to dull the pain in endurance cycling competitions. Later on, riders began using substances and drugs to improve their performance and endurance, rather than diminishing the pain. Soon the government and other people began to notice these practices, soRead MoreEssay on Tour de France Drug Abuse4746 Words   |  19 Pagesaffect all future Tours and will place them and the athletes under scrutiny. To begin with, in Europe until the 1998 scandal occurred, despite a few exceptions, cycling was considered a drug free sport. The 1998 drug scandal tarnished the Tour de France and the reputation and image of other sports. The media response to the scandal took differing positions on what should be done next to clean up cycling. The scandal also aff ected advertisements, sales, and without question the 1999 Tour and Lance Armstrong

Recommendation Letter Free Essays

POLYTECHNIC UNIVERSITY OF  THE PHILIPPINES COLLEGE OF BUSINESS DEPARTMENT OF OFFICE ADMINISTRATION STA  MESA,  MANILA ————————————————- E-mail:  cb@pup. edu. ph (Trunkline) 716-7832 to 45 loc. We will write a custom essay sample on Recommendation Letter or any similar topic only for you Order Now 267/324 PUP VISION Towards a Total University PUP MISSION The PUP mission in the 21st  Century is to comprehensive global education and community service to its students, Filipino and foreigners alike. It shall offer high-quality undergraduates and graduate programs that are responsive to changing student needs, enabling them to lead productive and meaningful lives. PUP shall its traditional mission expressed on its founding philosophy and at the same time propose changes that will adapt this mission to the context of a global society. CB GOALS Revitalizing the curriculum to be attuned to industry for national significance and global competitiveness in order to attain quality and excellent in the academe is today’s thrust of our University. It is for this reason that the College of Business curricular offerings must be redefine in the light of the fast emerging developments taking place both domestically and international. The opportunities and challenges hastened by the globalization, the thrust of the national government towards producing highly competitive graduates as well as the enormous changes in business themes, technologies, practices, and laws are the compelling reasons in re-examining the relevance and adequacy of CB’s curriculum in the 21stcentury. CB OFFICIAL Dean Leopoldo Francisco T. Bragas Dean Prof. Merla G. Villanueva Chairperson Department of Marketing Management Prof. Francisco C. Cular Chairperson Department of Management and Entrepreneurship Prof. Elizabeth T. Santos Chairperson Department of Advertising and Public Relations Prof. Dolores J. Alcantara Chairperson Department of Office Administration November 26 ,2012 Atty. Pioquinta E. Quindara Chief, Personnel Division Department of Local Government Dear Atty. Quindara: Our University has been implementing a training program to provide our students with actual office experiences in order to supplement our classroom instructions. The training is a curriculum requirement in our course subject, Legal Procedures with Practicum and Laboratory. May we request your permission to allow our student,  Manirela B. Francisco to undergo on-the-job training in your office. She will report at least two to three times a week 8:00am-5:00pm until the minimum requirement of 200 hours has been fully accomplished. Kindly sign and return to us the training memorandum she will present to you. We shall appreciate your assistance in providing the necessary experiences in secretaryship. Very truly yours, Prof. Vicenta P. Sumague Training Coordinator Noted by: Dean Leopoldo Francisco T. Bragas College Dean POLYTECHNIC UNIVERSITY OF  THE PHILIPPINES COLLEGE OF BUSINESS DEPARTMENT OF OFFICE ADMINISTRATION STA  MESA,  MANILA ————————————————- E-mail:  cb@pup. edu. ph (Trunkline) 716-7832 to 45 loc. 267/324 PUP VISION Towards a Total University PUP MISSION The PUP mission in the 21st  Century is to comprehensive global education and community service to its students, Filipino and foreigners alike. It shall offer high-quality undergraduates and graduate programs that are responsive to changing student needs, enabling them to lead productive and meaningful lives. PUP shall its traditional mission expressed on its founding philosophy and at the same time propose changes that will adapt this mission to the context of a global society. CB GOALS Revitalizing the curriculum to be attuned to industry for national significance and global competitiveness in order to attain quality and excellent in the academe is today’s thrust of our University. It is for this reason that the College of Business curricular offerings must be redefine in the light of the fast emerging developments taking place both domestically and international. The opportunities and challenges hastened by the globalization, the thrust of the national government towards producing highly competitive graduates as well as the enormous changes in business themes, technologies, practices, and laws are the compelling reasons in re-examining the relevance and adequacy of CB’s curriculum in the 21stcentury. CB OFFICIAL Dean Leopoldo Francisco T. Bragas Dean Prof. Merla G. Villanueva Chairperson Department of Marketing Management Prof. Francisco C. Cular Chairperson Department of Management and Entrepreneurship Prof. Elizabeth T. Santos Chairperson Department of Advertising and Public Relations Prof. Dolores J. Alcantara Chairperson Department of Office Administration November 26 ,2012 Atty. Jesus B. Doque IV Chief, Legal Services Department of Local Government Dear Atty. Doque: Our University has been implementing a training program to provide our students with actual office experiences in order to supplement our classroom instructions. The training is a curriculum requirement in our course subject, Legal Procedures with Practicum and Laboratory. May we request your permission to allow our student,  Manirela B. Francisco to undergo on-the-job training in your office. She will report at least two to three times a week 8:00am-5:00pm until the minimum requirement of 200 hours has been fully accomplished. Kindly sign and return to us the training memorandum she will present to you. We shall appreciate your assistance in providing the necessary experiences in secretaryship. Very truly yours, Prof. Vicenta P. Sumague Training Coordinator Noted by: Dean Leopoldo Francisco T. Bragas College Dean How to cite Recommendation Letter, Essay examples

Nutritional Assesment Grain Products

Question: Discuss about theNutritional Assesmentfor Grain Products. Answer: Part A Days Vegetables and Fruits Grain Products Milk and Alternatives Meat and Alternatives Oils and fats Beverages Day 1 4 servings 3 servings 1 serving 1 serving 40-50 mL 3 times Day2 3 servings 2 servings 2 servings 0 serving 30-45 mL 2 times Day 3 5 servings 2 servings 1 serving 2 servings 40-50 mL 3 times Day 4 3 servings 1 serving 2 serving 1 serving 40-50 mL 2 times Day 5 4 servings 2 servings 1 serving 1 serving 40-50 mL 4 times In comparison to the Canada Food guide, I ate less servings of vegetables and fruits in comparison to the recommended servings of vegetables and fruits that should be included per day. Moreover, the servings of Grain products were also less as compared to the recommendation (2). The serving of meat was also less in comparison to the recommended food guide. Further, the oil consumption was more than recommended limit, which have been used in preparation of the foods, as well as, for salads. The number of beverage consumption should be limited, but I consumed them more than the recommended (3). The food I ate within 5 days of assessment, which is a good source of vitamins include: Food Source Broccoli Vitamin A Soy milk Vitamin D Spinach cooked Vitamin E Cucumber Vitamin K Eggs Vitamin B Papaya Vitamin C Vitamin A helps in the formation and maintenance of healthy teeth, soft tissues, skeletal tissues, and skin. It also aids in the provision of good vision. Vitamin D is an essential component for maintaining the normal levels of phosphorus and calcium in the blood. In short, vitamin D is required for good health of bones and helps in preventing the occurrence of fractures. Vitamin E is known as an effective antioxidant, thus, protecting the body tissues from any kind of harm that can be caused by free radicals, which are the substances that can damage cells, organs, and tissues. Vitamin K help in clotting of blood also aids in the formation of strong bones and prevention of heart diseases. For healthy skin, eyes, hair, and liver, vitamin B plays a significant role, and it also helps in proper functioning of the nervous system. Vitamin C plays an important role in the growth, as well as, repair of various tissues present in all parts of the body. It is an important vitamin for healing wounds and for maintenance and repair of teeth and bones (6). The diet, which is lacking in the vitamins above-mentioned will affect the functioning of the body systems. A diet low in vitamin A could cause poor night vision, dry mucous membranes, rough skin, slow healing of the wound, vitamin D deficient diet could lead to rickets in the children and osteomalacia in the adults. A diet low in vitamin E may cause the inability of absorbing fat, while vitamin K-deficient diet can lead to clotting problems. The diet or food that is low in Vitamin C can lead to scurvy and vitamin B deficient diet can cause weight loss, anemia, stomach upset, and nerve damage. Hence, for the proper functioning of the body systems, it is very important to have a diet that is a rich source of all these vitamins to prevent any kind of complications (4). Part B The negative factors that I discovered during this five-day assessment plan were that though there should be limited consumption of beverages in a day, I couldnt restrict myself to an extent in consuming them. This habit of my hinders following the proper diet regime even having familiar with the fact that beverage consumption has adverse effects on the body. Moreover, to add more oils and mayonnaise while making salads and vegetable is also a negative attribute towards the dietary requirements. Further, I have a habit of skipping breakfasts, which can adversely impact my health (1). The choice of nutrition and diet have a significant role in determining the health of the individual. Nutrition is an element that determines the physical well-being, mental, as well as, the emotional health of the individual. The high amount of consumption of beverages can affect the health adversely. The beverages contain a high amount of sugar in it, which can lead to various health implications like obesity, increased blood glucose level, heart problems, and much more. Hence, I should limit the consumption of beverages, as well as, oil and fats for better and healthy living. The choice of food and nutrition directly impacts the outcomes on ones health as food is the source of fuel required for the performance and functioning of the body parts, which in turn allows us to think, move, and breathe (5). References Rachul C. Read Well to Eat Well?: A Multimodal Analysis of Canadas Food Guide. Canadian Journal of Diabetes. 2015;39:S59. Katamay S, Esslinger K, Vigneault M, Johnston J, Junkins B, Robbins L et al. Eating Well with Canada's Food Guide (2007). Development of the Food Intake Pattern. Nutrition Reviews. 2007;65(4):155-166. Abramovitch S, Reddigan J, Hamadeh M, Jamnik V, Rowan C, Kuk J. Underestimating a serving size may lead to increased food consumption when using Canadas Food Guide. Applied Physiology, Nutrition, and Metabolism. 2012;37(5):923-930. Jones K. Diet and Nutrition SB, 5th. Detroit: Omnigraphics; 2016. Watson R, Zibadi S, Preedy V. Dietary components and immune function. Totowa, N.J.: Humana; 2010. Combs G. The vitamins. Amsterdam: Elsevier/ Academic Press; 2012.

AP Chemistry Course and Exam Topics

AP Chemistry Course and Exam Topics This is an outline of the chemistry topics covered by the AP (Advanced Placement) Chemistry course and exam, as described by the College Board. The percentage given after the topic is the approximate percentage of multiple-choice questions on the AP Chemistry Exam about that topic. Structure of Matter (20%)States of Matter (20%)Reactions (35–40%)Descriptive Chemistry (10–15%)Laboratory (5–10%) I. Structure of Matter (20%) Atomic Theory and Atomic Structure Evidence for the atomic theoryAtomic masses; determination by chemical and physical meansAtomic number and mass number; isotopesElectron energy levels: atomic spectra, quantum numbers, atomic orbitalsPeriodic relationships including atomic radii, ionization energies, electron affinities, oxidation states Chemical Bonding Binding forcesa. Types: ionic, covalent, metallic, hydrogen bonding, van der Waals (including London dispersion forces)b. Relationships to states, structure, and properties of matterc. Polarity of bonds, electronegativitiesMolecular modelsa. Lewis structuresb. Valence bond: hybridization of orbitals, resonance, sigma and pi bondsc. VSEPRGeometry of molecules and ions, structural isomerism of simple organic molecules and coordination complexes; dipole moments of molecules; relation of properties to structure Nuclear Chemistry Nuclear equations, half-lives, and radioactivity; chemical applications. II. States of Matter (20%) Gases Laws of ideal gasesa. Equation of state for an ideal gasb. Partial pressuresKinetic-molecular theorya. Interpretation of ideal gas laws on the basis of this theoryb. Avogadros hypothesis and the mole conceptc. Dependence of kinetic energy of molecules on temperatured. Deviations from ideal gas laws Liquids and Solids Liquids and solids from the kinetic-molecular viewpointPhase diagrams of one-component systemsChanges of state, including critical points and triple pointsStructure of solids; lattice energies Solutions Types of solutions and factors affecting solubilityMethods of expressing concentration (The use of normalities is not tested.)Raoults law and colligative properties (nonvolatile solutes); osmosisNon-ideal behavior (qualitative aspects) III. Reactions (35–40%) Reaction Types Acid-base reactions; concepts of Arrhenius, Brà ¶nsted-Lowry, and Lewis; coordination complexes; amphoterismPrecipitation reactionsOxidation-reduction reactionsa. Oxidation numberb. The role of the electron in oxidation-reductionc. Electrochemistry: electrolytic and galvanic cells; Faradays laws; standard half-cell potentials; Nernst equation; prediction of the direction of redox reactions Stoichiometry Ionic and molecular species present in chemical systems: net ionic equationsBalancing of equations including those for redox reactionsMass and volume relations with emphasis on the mole concept, including empirical formulas and limiting reactants Equilibrium Concept of dynamic equilibrium, physical and chemical; Le Chateliers principle; equilibrium constantsQuantitative treatmenta. Equilibrium constants for gaseous reactions: Kp, Kcb. Equilibrium constants for reactions in solution(1) Constants for acids and bases; pK; pH(2) Solubility product constants and their application to precipitation and the dissolution of slightly soluble compounds(3) Common ion effect; buffers; hydrolysis Kinetics Concept of rate of reactionUse of experimental data and graphical analysis to determine reactant order, rate constants, and reaction rate lawsEffect of temperature change on ratesEnergy of activation; the role of catalystsThe relationship between the rate-determining step and a mechanism Thermodynamics State functionsFirst law: change in enthalpy; heat of formation; heat of reaction; Hesss law; heats of vaporization and fusion; calorimetrySecond law: entropy; free energy of formation; free energy of reaction; dependence of change in free energy on enthalpy and entropy changesRelationship of change in free energy to equilibrium constants and electrode potentials IV. Descriptive Chemistry (10–15%) A. Chemical reactivity and products of chemical reactions. B. Relationships in the periodic table: horizontal, vertical, and diagonal with examples from alkali metals, alkaline earth metals, halogens, and the first series of transition elements. C. Introduction to organic chemistry: hydrocarbons and functional groups (structure, nomenclature, chemical properties). Physical and chemical properties of simple organic compounds should also be included as exemplary material for the study of other areas such as bonding, equilibria involving weak acids, kinetics, colligative properties, and stoichiometric determinations of empirical and molecular formulas. V. Laboratory (5–10%) The AP Chemistry Exam includes some questions based on experiences and skills students acquire in the laboratory: making observations of chemical reactions and substances; recording data; calculating and interpreting results based on the quantitative data obtained, and communicating effectively the results of experimental work. AP Chemistry coursework and the AP Chemistry Exam also include working some specific types of chemistry problems. AP Chemistry Calculations When performing chemistry calculations, students will be expected to pay attention to significant figures, precision of measured values, and the use of logarithmic and exponential relationships. Students should be able to determine whether or not a calculation is reasonable. According to the College Board, the following types of chemical calculations may appear on the AP Chemistry Exam: Percentage compositionEmpirical and molecular formulas from experimental dataMolar masses from gas density, freezing-point, and boiling-point measurementsGas laws, including the ideal gas law, Daltons law, and Grahams lawStoichiometric relations using the concept of the mole; titration calculationsMole fractions; molar and molal solutionsFaradays law of electrolysisEquilibrium constants and their applications, including their use for simultaneous equilibriaStandard electrode potentials and their use; Nernst equationThermodynamic and thermochemical calculationsKinetics calculations

Blindness in Oedipus essays

Blindness in Oedipus essays Blindness is defined as the inability to see but blindness can be overlooking details or ignoring the facts. These examples can be seen in the play Oedipus the King by Sophocles. There are many people throughout the play that demonstrate their blindness. One person is the Herdsman. Due to his blindness, the Herdsman is one person to be blamed for the murder of Laius and for the plague that struck Thebes. On page sixty-three, line 1177, the Herdsman tells Oedipus that a man came from another country to adopt him. O master, I pitied it, and thought that I could send it off to another country and this man was from another country. Assuming that the mans story was true, the Herdsman just gave him baby Oedipus. Although the Herdsman knew what Oedipus fate was (to marry his mother after killing his father) he just allowed the man to take the baby. The Herdsman should have asked more questions or even told the man what the childs fate was to make sure that Oedipus would never return to Thebes. I chose this passage because the agony that Thebes went through could have been surpassed if the Herdsman made sure that Oedipus was killed or out of the country for good. The blindness of the Herdsman caused the city to go through this suffering. I found this passage to be important because the irresponsible Herdsman was blind to the fact that he might be the cause of the extinction of a city. He single-handedly could have saved Thebes by making sure that Polybus and Merope were from another country or by allowing Oedipus to die the way Laius and Jocasta wanted him to. ...

Sales Managment Assignment Essay Example | Topics and Well Written Essays - 2000 words

Sales Managment Assignment - Essay Example This paper approves that keeping the current scenario in mind, Total Gas & Power Ltd depends on its people being able to work together and systematically planned induction training will greatly accelerate this. Hence an induction plan is accordingly set which would cover a long checklist. A formal induction will be carried out. In case of formal orientation the program is very much structured and systematic. Everything in program is layed down previously and the flow is very much according to that. In this, the sales executive is made knowledgeable about four aspects which are- the organization, the job, the employees and other aspects. This essay makes a conclusion the sales personnel should be made more knowledgeable about their product’s features and its functions through seminars etc. Finally good performance should be rewarded with monetary incentives. Next, the performance appraisal scheme that had been introduced should be communicated to the employees properly leaving no room for confusion. Then, a senior sales executive should undertake the responsibility of tackling the complaints received from customers, evaluate its causes and then find out their solutions. Finally, the organization is looking forward to introduce another office in the mainland Europe. For this, they s should be highly motivated and informed about the market trends. The risk bearing capacity should be high in the beginning and they should strive towards building good customer relations.