Xcom100 Conflict Management Summary

Xcom/100 Introduction to communication Types of conflict There are several types of conflict. Within our reading it discussed eight different types of conflict. Interpersonal conflict is one type of conflict which is a struggle that happens when two people cannot agree upon a way to meet their needs. Construtive conflict is when there is cooperation regarding the issues and helps build tools to fix the problems at hand. Destructive conflict is the lack of cooperation in dealing with the issues and breaks up relationships forever.Pseudo conflict is just a misunderstanding a meaning of something portrayed from the opposing party involved. Simple conflict is a basic difference in ideas, definitions, perceptions, or goals. Ego conflict is a personal issue and then the parties involved start attacking the others self esteem. Serial arguments are the same arguments that occur over and over again. Irresolvable conflict is when one or both of the parties involved think that the issue is impo ssible to resolve. Every conflict has some style of management which are non-confrontational, confrontational, or cooperative.Non-confrontational style is basically when one person completely backs off avoiding the conflict all together and giving into the other party involved. Confrontational style is a win lose scenario in which one party wants control and to essentially win the argument at the expense of the other. Cooperative style is viewed as both parties want to reach an agreement and come to a solution to the problem at hand. An effective conflict should be managed and problem solving tools should be used so both parties end up in a win, win outcome. There are certain skills that help out in conflict management.Managing emotions and being able to make logical decisions about the conflict is important. Select a acceptable time and place to discuss the issue, plan your message, manage your nonverbal message, refrain from using profanity and lashing out, and last remember to us e self talk. Managing your emotions is often a struggle, but escalating the situation will never help resolve a conflict. By managing your information such as clearly describing the issue, owning your faults, listening and understanding what others say and do are also important skills. Identify what your goals are as well as your partners and see where they overlap.Both of you obviously want to obtain these goals so finding a way so both parties can achieve their goals is important. Managing the problem is an important skill to have. This enables you to be able to define and then solve the problem, think of all possible outcomes or solutions, and discuss the pros and cons of the problem at hand. My style of management is without a doubt non-confrontational. When I was reading our material this week I actually stopped reading and told my girlfriend to read this because it was definitely me. A couple of the five types of responses I can relate with.I like to distract with jokes confli ct and face the issues. I know that the problem will continue to resurface if not dealt with, but I continue to try and postpone it. Another style is called computing which I also do as I avoid emotional involvement even under pressure. I respond to emotional situations with words and phrases rather than empathy to a situation. I don’t really give in when faced with conflict although I don’t want to deal with it. I have gotten much better at managing conflict and my emotions throughout the last five or ten years because I have got help concerning these issues among others.

Dove and Manchester United †the Effectiveness of the Marketing Concepts and Principals Essay

I have been asked to produce a clear set of notes to go with my presentation of Dove and Manchester United fully comparing the effectiveness of the marketing concepts and principals. First of all I am going to start comparing the similarities of the aims of the two businesses. This is that Manchester United wants to become the best football club on and off the pitch. Dove has a similar aim which is trying to grow its brand of the real beauty campaign for women. This will be effective for both branding companies as they will become one of the top sellers when it comes to future high standards. Promotion Same- Manchester United and Dove communicate the promotion of their product by using the media like for e.g. TV. This leads to attracting more of the public households. Another technique used to promote their product is by In-Store displays, this leads to attracting customers as well as communicating where the item is going to be sold at. They both also promote on their websites this leads to more information on that product as well as other products of their brand being available. Different- The communication through TV can be different as Manchester United have their own channel called â€Å"MUTV†, whereas, Dove only provide a 5 minute advertisement on their product. The two different methods that Manchester united use are the pitch and the players themselves this is because a football club is part of leisure/ hobbies. This leads to fans seeing more of the product. Dove uses magazines to promote their Pro-Age product as this leads to attracting more females as this product is part of a real women campaign who are aged over 40. Effectiveness- Dove is effective in reaching its target market as they communicate the product using many ways of the media as they know that every household has at least one modern technology item so the message will definitely reach the target market. Place Same- Both Dove and Manchester united sell their products/services in the high streets because they know most of the public shop there. This leads to customers not having to travel long distances for the items they require. This is the only same technique both Dove and Manchester united use to sell their products. Dove- supermarkets- Boots, Super drugs, etc. Manchester united- Nike, JD, JJB, etc. Different- Manchester united sells a huge amount of its products portfolio through its website because it is faster for orders to be made and paid for. The website also allows fans to require information of the products sold and another reason it is appropriate is because the public (fans) know that the goods they have bought are original not copies. Dove does not recommend this method because it would refer for a large postal charge as depended on the weight of the product/s. Effectiveness- Dove’s choice of place to sell the product is very effective because it is in the high street where the local public go, so this leads to people not having to travel further than there high street to buy the product so they are what tend to be happy customers. This also would be recommended to other females so the brand gains more profit and this leads to having to manufacture and sell more of that product. Manchester united has chosen an effective place which is via their website. It is effective because this way customers get a wider range of items to choose from and buy. So this leads to selling more merchandise as people will want to buy more of their products e.g. if a person wanted to buy a mug and saw a larger variety of products then they will end up buying a lot more like for example buying an extra t-shirt and an extra mouse mat to go with their computer. Price Same- Dove’s pricing strategy for the Pro-Age product would be from  £2-15 depending entirely on the manufacturing size of the product like for example 15ml/ 30ml. They understand that the product is aimed at households with real women of all ages over 40 and all different ethnicity’s/ backgrounds. This also would depend on the same products pricing but of a different brand like for example Nivea, this would lead to competitors prices dropping to match or under-cutting the other brands so that the competition increases between all the leading brands. Manchester united, however, have to base their product pricing at a fixed rate with the competitors club/ business because fans will not be happy and will end up in an argument. The pricing depends on the individual name and number on the back of the t-shirt like for example Ronaldo- number 7 would be at the highest fixed rate as he is the best player for Manchester united. The prices vary from  £46-57 after that. Appropriate- Dove’s pricing is appropriate as it is used as a daily product so spending  £2-15 for a product is reasonable in this case. Manchester united’s pricing is also appropriate as they are popular to their fans especially and they have set their aim of becoming the best football club on and off the pitch so this would lead to gaining more profit. Product Type- Dove manufactures their products for beauty range of women. These are not just a limited type of women; these are women of all shapes and sizes, ethnicity and age over 40. The beauty products of Dove are required for every household as it is a leading brand product but it is also a product that helps allow women to pamper themselves and look after their skin. Manchester united, on the other hand, manufactures and sells their products to fans of the football club as this method shows the players and other fans supporting competitors that Manchester united has got a large supporting fan base showing wisdom to their team. This leads to helping Manchester united to achieve their aim of becoming the best football club on and off the pitch. Range- The range of products from Dove varies around the 100 real women beauty campaign. This is because they are focusing on achieving their aim which is to grow its brand in the real beauty campaign. Whereas, Manchester united set out a larger variety of products because they want to keep ahead of the competitiveness by producing a lot more products but keeping a fixed rate on prices, this leads to fans expecting more products being purchased into the market and spending more money this helps Manchester united increasing the percentage of profits. Compare- Both Manchester united and Dove want to be a successful brand focusing on their target market. They produce and manufacture a whole range of products developing their ideas to make them suitable for the target market. The only difference is that the target market for each individual brand are different towards one another as Dove target women over 40 and Manchester united target both boy/men and girls/women who are into football as part of either leisure time or as a hobby. Effectiveness- Dove is effective in producing the appropriate product range and type as they know exactly who their target market is. This helps them develop their ideas because the testing of the product helps the brand understand if their product is suitable for these women in the public or if it actually needs to be developed meeting the customer’s needs and wants from the product. Manchester united is effective in producing the correct range and type of products as well because they know who their target market is but the difference between Manchester united and Dove is that Manchester united has a fan base with all ages and also it targets men as well as women. I am now going to go onto comparing how Manchester united and Dove apply to the 4 principals of marketing to their products effectively. Then I going to go onto which of the two businesses has applied to the marketing principals effectively. Manchester united- for this I am going to give you an example of either a product/ service. So I have decided that my example will be of a service which is accommodating events like for example weddings, birthdays, etc. 1. The first one is â€Å"the understanding of the needs and wants of the consumer†. Manchester United would do this by communicating with the customer between the date that they came to see the accommodation and the date they want to use the accommodation for their event so in between that time they have to look after the customers wants and needs like for example the customer wants a wedding and the colour theme is white and pink so they have to give feedback to each other if there are any problems and if everything is going according to plan. 2. The second one would be â€Å"keeping ahead of competition†. They would do this by providing their accommodation at a cheaper price that others or by simply providing more quantity for the same price. Like for example if the price was for a particular amount of people say for example 350 then for the same price they can allow 420 people to come so that their reputation becomes higher than other accommodations 3. The third principle of marketing for the business would be the effective communication with consumers. This means that Manchester United as â€Å"Old Trafford would have to contact the customers who are locating their event at the accommodation informing them of any problems and also informing the customers if their needs and wants are being responded to. 4. The final principle for Manchester United â€Å"Old Trafford† would be the need of Utilising new technology for the customers and the employees at Manchester United. This would lead to all work being completed faster and if there are any changes to be made for the event then the whole description does not need to be re-written.

Interview with leaders or managers in any organization Essay

Interview with leaders or managers in any organization - Essay Example As a unit manager, she reports directly to the department manager of nursing. Her responsibilities include planning, organizing, directing and controlling all aspects of operations pertaining to the two units: cardiovascular and telemetry. Aside from the nurse managers who are directly involved in governing nurses for patient care and for the delivery of health care services, as unit manager, she performs all responsibilities involving administration and governance of the units. These responsibilities include performance appraisals and evaluation; scheduling of vacation leaves and monitoring of sick leaves; monitoring the upkeep and maintenance of supplies and equipment for the units, as well as the general functioning of the patients’ rooms and amenities and the emergency cart; completion of reportorial requirements of staff nurses; and monitoring the upkeep of cleanliness and maintenance of the units’ facilities to ensure maximized operations of the units with minimal costs. When asked what the meaning of management was in her personal opinion, Ms. Rodgers replied that the term management actually involved compliance with functions of planning, organizing, directing and controlling all aspects or areas being governed. Managers create an environment for effective performance. They have the responsibilities of integrating tasks, structure, technology, resources and people into a productive and performing configuration. As revealed, Ms. Rodgers indicated that managers achieve goals through the efforts of people and they have to design strategies to influence the behavior of the people they govern. In this regard, managers have to be leaders, as well. Leadership was noted as the process of influencing people so that defined goals are effectively achieved. Leaders focus on influencing behavior towards the attainment of an identified objective. They could or could not necessarily be managers in organizations. On the other hand,

Money Judgement Essay Example | Topics and Well Written Essays - 1500 words

Money Judgement - Essay Example In most cases, people intentionally do this, while some others face difficulties because of their poverty or personal inconveniences. Debt collection indicates a means which helps in collecting individual debts and reminds the debtors of their requirements to pay outstanding debt. "The matter of debt collection comes into the issue when procuring debt payment from debtors through ordinary credit control process is proved ineffective" (Getting Paid by Debtors, 2006). "Debt recovery policy is concerned primarily with the recovery of debts prior to legal action being taken but the principles should still be applied wherever appropriate even if litigation has commenced (Debt Management, 2007, p.3). A fair and sound debt recovery policy is a sine qua non for the effective and working finance regime in a given country. "Debt recovery policy should be fair to everyone, particularly for the well- being of low incomes people" (Corporate Debt, 2005, p.3). People are to suffer much hardship in collecting debts. However, in order to win the legal battle in recovering debt money, concerned party or creditor is to arrange sufficient documents and evidences for the courts satisfaction that the said creditor is entitled to have the disputed debt money. "Successful debt recovery suggests the conglomeration of adequate evidences and in particular proof of rent arrears, invoices for remedial work and copies of the inventory and condition check" (Made Easy, 2005). The growing expansion and gradual development of trade and commerce within a state and between states have made the financial dealings and business regulations more complicated. As a result, countries have sharply experienced the necessity of a well- structured debt collection policy corresponding to the existing business regulation. "An ideal debt collection policy provides an overarching framework and covers the collection of Rents, Council Tax, Business Rates, Sundry Debts and Housing and Council Tax Benefit overpayments" (Corporate Debt, 2005). Debt recovery strategy requires a close and continuous contact between the debtor and creditor or the solicitor appointed by the creditor for recovering the debt money. "An effective debt recovery strategy involves a combination of communication methods; such as, telephone, mail, visiting and so on" (Debt Recovery Guidelines, 2002, p.5). Of course, the manner of such contacts should not be oppressive or threatening, and must conform to t he accepted good practices. Implementing an effective UK debt recovery strategy is a priority for any business wishing to maximise its cash flow. Amongst nations, UK is mostly concerned to reform its debt recovery strategy and accordingly it has been continuously striving to erect a well-shaped debt recovery strategy. "Debt recovery procedures were significantly changed in 1999 following the reforms implemented by Lord Woolf after the Woolf report" (Debt recovery Agents, n.d.). Again, it is said that "[d]ebt recovery procedures and a corporate debt recovery policy were last approved by Cabinet in June 2006. The procedure relates to all types of debt i.e. Council Tax arrears, Business Rates and sundry debts" (Report of DCS, 2007, p.2). 3. Modes of Recovering Debt money Frequent Cash flow and the prompt

DISNEY MARKETING NUTRITION TO CHILDREN Case Study

DISNEY MARKETING NUTRITION TO CHILDREN - Case Study Example esity among children in the United States and Europe due to eating fast food that are produced and sold at Disney theme parks and outlets (Bell & Winig, 2009). It was gathered from the case study that more than 65% of Americans are obese and similar trend has been observed in children as well. From studies, it was found that a majority of the advertisements that are aired for influencing children are related to high calorie and fat food items such as, candy, soft drinks, fries and other fast food and sweetened cereals. It was also noticed that when a certain food was endorsed using cartoon characters, children insisted on purchasing those, more for the character than the food. Researches revealed that there was a huge gap between preference of parents and that of children regarding the nature of food. Children preferred eating those foods that their peers preferred, while mothers selected nutritious food for them. The case study also suggests that initially, when Disney sold food and beverages in their entertainment parks and outlets, they had only considered enjoyment entailed with the eatables over the nutrition factor. Therefore, their eatables included ice cream, candy, pizza and pasta. According to Disney, they related food as a lifestyle over a source of nutrition prior to the criticisms (Bell & Winig, 2009). People buy or consume fast food because these food items look attractive and taste good. Moreover, fast food is available at a reasonable cost while the volume is comparatively high. The company can introduce servings of salads and fruits along with basic meal. Introduction of salad along with high calorie meal will help in adding nutrition along with satisfying their taste buds. The company replaces its fast food products with healthier whole meal choices but with reduced variety. On a small scale production, it will be expensive, but if the company integrates suppliers and farmers from different parts of the world who are involved in fresh produce,

Role of Mergers & Acquisitions in Organizational Change Research Paper

Role of Mergers & Acquisitions in Organizational Change - Research Paper Example It happens when an organization wants to enter into a new market or wants to lower the cost of production. Other organizations use this method to increase their market share in the market. This report demonstrates the crucial role played by the merger and acquisition in organizational change. Thesis Mergers and acquisitions play a vital role in the organizational change. This role can be developed if it is highlighted and addressed adequately. Introduction Definition Organizational change is the process by which a company or organization goes through change with an aim of remaining more relevant and achieve its goals within the right time, (Cassiman & Colombo, 2006). This change occurs when there is a change in business strategy, when an organization wants to rebrand or when there is a major change in parts the entire organization. These changes are important for an organization to remain relevant in the dynamic market field. The process of organizational change involves making bold changes and it may also involve expansion of the organization. Mergers and acquisitions play a major role in the process of organizational change. The issue of acquisition and mergers involves having a corporate strategy in matter to do with buying, selling and division of companies, (DePamphilis, 2008). This involves companies with similar entities coming together in the process of merger and agreeing on terms and condition of operation. A merger is slightly different from an acquisition. Takeover Acquisition is also known as take over. This process involves buying of the entire business entity. This may end up expanding the company that has bought the business entity, (Finkelstein 2010). Nature of acquisitions The term consolidation refers to a union of two or more companies to form a new joint business initiative. This means that none of the tow companies can survive independent of each other. It is also know n as merger of companies. We have both private and public acquisitions. The key point here is that acquisition and merger are done as part of the company’s strategy either in venturing into a new market of remaining relevant and expansion of the organization. If the target company has been listed in the stock exchange then it’s not a public acquisition acquisitions can either be public or private, (Mikael & Jani, 2011). Acquisitions can also be classified as hostile or friendly. The process of acquisition is very detailed and involves many steps. This is why studies show that 50 per cent of the acquisitions done are successful while others are not. In other words, acquisitions are difficult to achieve. The acquisition is perceived either as friendly or hostile depending on how the idea of buying the target company is communicated. In friendly cases, the negotiations are done in private that every deal is based on mutual agreement with the companies involved. In case of the hostile acquisitions the target company’s boards of directo rs are caught unawares. The company is sold without their knowledge, (Mikael & Jani, 2011). Hostile acquisitions can end up being friendly acquisitions with time. This happens due to improved terms of agreement after the procurement process. When we talk about acquisition, we are referring to a large company or organization procuring a small company. There are instances where the smaller company acquires the control of

Research paper Example | Topics and Well Written Essays - 2000 words - 4

Research Paper Example These technological advancements led to the introduction of the internet, which most sectors have been put in use in their operations. The essay that follows is a research on the potential of the internet for building and establishing communities with reference to specific online groups. The internet is a communication medium that people use in their daily life activities due to its viability. The idea of its use has a long history line where people in the past years used to communicate to others, but discoveries and advancements in communication technology by visionary people brought changes in its current usage in the present society. These discoveries aimed at creating a new communication where people would effectively communicate with others, putting in mind how proper use of the internet can impact the community (Riel, 2013). Most of online programs rely on the internet for their operation, a quality which has made its use rampant in the various activities. The internet and Soci al Networks The internet contributes in a large percentage the way social media operate, since operation of online groups like blogs, online chats, YouTube, multiplayer online games, Facebook, twitter, video conferencing, among others relies on the internet (Bertho, Crawford & Fogarty, 2008). The high rate of globalization in the world is as a result of the rise of internet usage. This is because the internet breaks the limit made on human interactions since there are no political borders among the users. There are a number of websites that people different countries use to enhance communication among their citizens. For example, an individual with Chinese origin or descent can visit China.com and communicate with other citizens who share the same characteristics (Bertho, Crawford & Fogarty, 2008). Citizens from Filipino can communicate with other Filipino citizens across the world by visiting Tinig.com and share issues concerning their country. Tsinoy.com connects Filipinos who hav e a Chinese accent, while Scottish accent people meet at ElectricScotland.com. These among other sites make people share various issues affecting their communities as they contribute to their development. Yahoo has a large number of sites that bring together different cultures. Participants in these sites engage in chats with each other, which provide a medium for discussions and organization of events geared towards community development (Bertho, Crawford & Fogarty, 2008). Through these sites people too can access newspapers and also listen to their local radio stations daily, and this maintains ties between people in the diaspora with their families and homeland. However, the ability of the internet to impact on people depends on the ‘end-to-end design (Bertho, Crawford & Fogarty, 2008). It is designed in a way that its impact relies on the end users. The web effectively utilizes this design in that every user participates in providing the content of the web even with little knowledge or capital equipment (Bertho, Crawford & Fogarty, 2008). This enables the users not only to use a website, but also have the ability to create it, giving it a democratic feature. The internet creates a wide accessibility of information on a website as opposed to a newspaper or magazine, and this gives those who lack enough access on resources to communicate with other people in a different community. Through the potential the